Privacy Policy

Last updated: 2024-12-01

Introduction

Welcome to Naviq's Privacy Policy. This policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account
  • Place an order
  • Contact us for support
  • Subscribe to our newsletter

This information may include your name, email address, company name, billing and shipping addresses, and payment information.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your account and orders
  • Provide customer support
  • Improve our products and services
  • Send you marketing communications (with your consent)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. We use services such as:

  • Google Analytics
  • Facebook Pixel
  • LinkedIn Pixel
  • Microsoft Clarity

These services help us understand how visitors use our website and improve our marketing efforts. You can manage your cookie preferences through your browser settings.

Data Sharing and Third Parties

We may share your information with:

  • Service providers who help us operate our business
  • Payment processors to handle transactions
  • Shipping companies to deliver your orders
  • Marketing partners to improve our advertising (with your consent)

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Objection to certain processing activities
  • Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Naviq
Email: [email protected]
Address: Route Bois-des-freres 15, Le Lignon, Geneva, 1219, Switzerland